@TheManyVoices @rhempel @xarvh Of course it will not go "away" - your observations are right. The investment has been spectacular. But some of it will go away when it doesn't pan out. Every organization I know is spinning up pointless chatbots in-house. Some of that stuff will evaporate as the C-suite leaves and the new batch axes old projects (as @rhempel says) to look like they're shaking things up.

They'll invest in something silly immediately after, but it'll be a NEW silly thing.